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F.A.Q (Frequently asked questions)
Guides to Website Hosting
Website hosting is the basic requirement of every small or large business that plans to establish its presence online. A website provides your business with the much required exposure to a vast audience at a very cheap rate. To understand what website hosting means, let us start by answering the following basic questions:
1. Web site means?
In general, a web site is a place on the Internet that can be used to display your ideas, products, services or anything you want the entire world to see. Your web site is only one area sector of a global network of computers, users and content that connects people around from around the world seamlessly 24 hours a day, 7 days a week. With a website, you will be able to have any information you choose presented to any and every user of the World Wide Web.
2. Why do we need a Web site?
A website is a necessity in today's society. Millions of new users are connecting to the Internet from any part of the world at any time. People use the Web to do almost everything, including banking, shopping, and researching. Not only is it quick, convenient and easy, but it is always a changing environment. Newly updated sites always appear and there are always new things to explore on the Internet because of its comprehensiveness. A website is like a phone number, it is the first place people look before they do business with your company. If they don't find you, they will then find your competitors. A website could present vital company information to the prospective client. Almost everyone can be a competitor now, whether you are a multi-million dollar company or a startup with a revolutionary idea, visitors will base their judgment on the design of your website. Thus, there are endless opportunities on the Internet.
3. Domain Name means?
A Domain Name is an address on the Internet. It is the name people will remember when they want to go to your website. Like an address of someone's physical business, a domain name allows you to easily visit his or her location on the Internet. The best domain names to select are those that are easy to memorize, simple, and great sounding. Great domain names help contribute to increased site visitors and return rates of visitors.
4. What can a Web site do for us?
A website is a presentation tool used by many people for a variety of useful tasks including:
Providing support to your clients by providing online chat support or online documentation. Providing press releases about your company. The first place people usually expect that information (especially shareholders) would be from the company's website. Selling products online to people around the world at any time of day. This can help increase your name recognition, while at the same time increasing sales with low overhead. Receiving feedback and comments from your users. The easiest way for people to submit comments is through a website. No paper or postage is necessary. To teach people over the Internet. The Internet is a great educational tool, allowing students to retrieve the latest information on their subjects of study. Students can work at their own pace and attend classes at any time with ease. Now that you have made a determination on why you need a web site, you must choose which hosting platform better fits the ultimate need of your web site.
UNIX vs. Windows 2008
24hourwork offers website hosting on two major platforms - Unix/Linux and Windows 2008. The most common asked question to our sales staff is "Do I need Windows or UNIX?" The answer to that question solely depends on what your web site is meant to accomplish. There is no question that Windows 2008 has a far greater degree of expandability and adaptability in regards to important website components such databases or integration with your desktop PC components. However, those items come with a price - Windows is less stable than Unix and very little freeware or low cost software additions that you can add to your web site to increase its effectiveness such as: hit counters, guestbook’s, voting scripts, quiz/survey forms, and web site form mailers. Unix has literally thousands of free software that you can download and install on your web site to spice up your content of the dynamic aspects of your site's content.
One of the biggest misconceptions is that you have to run UNIX on your own personal computer in order for you to host your site on UNIX platform. This is not true. Which operating system you run on your computer is irrelevant in making your decision. This means that if you are running Windows95, Windows XP or Windows 2008 on your computer, you can still choose UNIX and you will see no difference in its operational capabilities. The programs that you use to interface with your web site such as localized FTP clients all run on all Windows-versions and MAC-based personal computers.
Anytimework.com offers diverse operating system platform options for your website hosting requirements. Windows 2000 Server and Red Hat Linux are the two most common industry standards for hosting of small to medium scale websites.
MICROSOFT WINDOWS 2008 SERVER
Microsoft Windows 2008 Server is the multipurpose network operating system for website applications of all sizes. Windows 2008 Server lets you: Share files and printers reliably and securely. Choose from thousands of business applications compatible to run today on Windows 2008 Server. Build Web applications and connect to the Internet.
RED HAT LINUX
Linux servers were engineered from the ground up to provide an ultra-stable platform for your web application. The Red Hat Enterprise Linux family is the industry's most comprehensive suite of Linux operating systems. It delivers the highest levels of performance and value--combining the innovation of open source technology with the stability of a true enterprise-class platform.
Here are answers to frequently asked questions we receive...
Q: Once I pay for my hosting space, how long does it take for Account to be up & running?
A: Once you submit all the appropriate information to us, such as username, password, domain, etc. Your account will be activated instantly. It will take 24-72 hours for your domain name to resolves to our domain name servers.
Q: Are there any additional fees for creating or transferring domains?
A: No, these package are all inclusive :o) You will not incur any additional fees other than the price you paid us. But if you use beyond your allocated resources you will have to pay for the extra resources.
Q: What is the "catch"? Are their any setup fees or "hidden costs" associated with your service?
A: No "catch", no setup fees, hidden costs or "sudden" change of prices.
Q: Is Domain Name registration included with your hosting package?
A: No. Domain Name registration is not included with our Hosting Package... www.siliconhouse.net & www.godaddy.com offer exceptional domain name registration services for only Rs.500-800 per year.
Q: Do you have in-depth control panel documentation?
A: YES! We have & we will upload them ASAP.
Q: How long does it take to transfer Domain Name Servers to your domain name servers?
A: This process will usually take between 24-72 hours.. Please allow up to 72 hours for your domain name (or customer's domain names) to fully propagate to our servers. You do not transfer your domain name to us, you simply update your Domain Name Servers to reflect ours.
Q: How many domains’ can I host?
A: Please consult the plan you have bought.
Q: How much extra is a gig of bandwidth?
A: It is a flat rate of Rs.350/gig per month (over your allotted GIGs) Your account will not be shut down if you go over your allotted monthly bandwidth, we'll send you an email letting you how much you're over the limit with further instructions.
Q: Is Web mail available?
A: Yes Web mail is available on your account & available on any domain name account you activate through your Horde / H-Sphere Reseller Control Panel.
Q: Are Web Stats available?
A: WebAlizer Stats are available to your account & each account you setup.
Q: Are Backup/Restore & Anonymous FTP available?
A: We backup DAILY for our own use just in case of hardware fails. We strongly suggest you to backup your data on your own.
Q: Do I (or my customers) receive a our very own static ip addresses?
A: All accounts have a shared ip address, accounts are setup as domain name based accounts.
Q: Can I host any top level domain (tld), even foreign ones?
A: Yes all types of domains foreign & domestic can be hosted.
Q: Will I have 24 hour access to my web site?
A: Yes, FTP will provide you with access anytime.
Q: Is spam mailing (bulk mailing) allowed?
A: No. Absolutely not.
Q: Do you provide a CGI-BIN personal directory?
A: Yes, you & your clients get your own personal CGI-BIN.
Q: What version of Perl is installed on the server?
A: 5.601
Q: What is the path to Perl?
A: usr/bin/perl
Q: What is the path to sendmail?
A: usr/sbin/sendmail
Q: Do you offer SSI?
A: Yes, just make sure that you call them with the .shtml extension.
Q: Do you offer MySQL?
A: Yes we offer MySQL databases to you & your customers.
Q: What type of secure socket layer do you use & how do I set it up?
A: We run Apache SSL. Our servers support SSL but you will need to acquire your own third party SSL certificate through www.thwate.com or www.verisign.com to take advantage of SSL services. You will also need to get a dedicated IP address to support SSL services on your domain name account.
Q: Do you provide password protection to folders?
A: Yes. This is easily set up through your Site Admin Control Panel.
Q: What should the main page of my web site be named?
A: It should be named "index.html", "index.shtml" or "index.php", or default.html, default.asp. default.php, default.shtml.
Q: Can I access my domain address with or without the "www"?
A: Yes, you will be able to access the domain address with or without the "www" in front of the domain name.
Q: What programs can be used to access e-mail?
A: Any POP email client can be used: pine, elm, Netscape mail, Outlook, etc. But you cannot use IMAP programs.
Q: How can I manage my e-mail accounts?
A: Use the simple to use user/mail manager feature in your Site Admin Control Panel.
Q: Do you have FTP & FTP Anonymous access?
A: You receive FTP access, Anonymous FTP with all packages.
Q: Are your servers monitored & where are they located?
A: Yes, we monitor them 24 hours a day, 7 days a week. Located Arizona, USA.
