Service Level Agreement

Our Open Agreement against our service..!!


Service Level Agreement

 Home / Agreement

Customer concurs that by putting in a request either by methods for electronic requesting (web request structure) or presenting a composed agreement, and receipt of such request by, that you are consenting to our Terms of Services, Acceptance Policy and Service Level Agreement. No Modifications of said contract by the client is permitted.


The Service Level Agreement (SLA) ensures our system/hardware unwavering quality and execution. This Service Level Agreement (SLA) applies to clients of Shared web facilitating, Reseller web Hosting, Virtual Private Servers, Dedicated server, co-area, internet business, and dial-up/committed access administrations.

Administration Level: endeavours to have arranged network accessible for HTTP access by outsiders 99.9% of the time ["Web Site Availability"].

Uptime Guarantee: offers an assistance uptime ensure for the Services of 99.9% ("Service Uptime") of accessible time. In the event that neglects to keep up this degree of administration accessibility i.e conveying 99.9% help uptime, at that point credits will be made accessible to every customer, upon demand, dependent upon the situation. doesn't credit an entire month's administration for minor personal time. In outrageous conditions, may appropriate entire month credits, yet this is managed depends upon the situation, yet this credit isn't accessible for our committed facilitating customers and the clients who have been in instalment overdue debts.

The credit of 25% of instalment for 95% to 99.4% of administration personal time. The credit of half of the instalment for 90% to 94.9% of administration personal time. Full Credit of instalment if the administration personal time more noteworthy than 89.9% of administration vacation.


The disappointment of equipment, except if such equipment is inside sole control of Web Hosting. The disappointment of access circuits to the Web Hosting Network, except if such disappointment is caused exclusively by Booked support and crisis upkeep, establishments and overhauls. DNS issues outside the immediate control of Issues with client's Internet get to or with the Internet Service Provider. DNS Propagation - The engendering time for settling the Name Servers. Blackouts somewhere else on the Internet that thwarts access to your record or administrations. isn't liable for program or DNS storing that may cause your website to seem out of reach when others to can, in any case, get to it. will ensure just those territories considered heavily influenced by

Capacity and Security:

Consistently, you will bear the full danger of harm and misfortune to your site and the entirety of your site content. You are altogether liable for keeping up the secrecy of your secret word and record data. You concur you are exclusively and only liable for all demonstrations, oversights and use under and accuses acquired of regard to your record or secret phrase or regarding the Site or any of your site content showed, transmitted, connected through or put away on the Server. You will be additionally being exclusively liable for undertaking measures to:

Keep up free chronicled and reinforcement duplicates of your site content. Guarantee the classification, security and honesty of all your site content transmitted through/put away on our servers. Guarantee the classification of your secret phrase. Forestall any harm/misfortune to your site content.

FTP Backup:

You concur and recognize that now and again the FTP Backup administrations might be inoperable or difficult to reach under any circumstances, including with no constraints at all as follows:

Intermittent fixes or support systems that may attempt occasionally. Hardware mal-functioning's. Causes out of the hand of including, without confinement, disappointment, interference of advanced transmission or media transmission joins, organize clog, unfriendly system assaults, or different disappointments.


We ensured that the working of all server equipment parts will be supplanted inside the limit of 30 minutes at no additional expense if any equipment comes up short. Equipment including the processor(s), RAM, hard disk(s), motherboard, NIC card and other related equipment included with the server. Equipment substitution will start once we or our sun based checking framework recognize the reason for the issue.


Online issues and issues happen continually. There may be events when you can't get to your site or some other help. This isn't really due to Conceivably your Internet Services Provider (ISP) is encountering specialized challenges, or there may be a steering issue between your ISP and, making correspondence troublesome or even inconceivable. We can't shoulder the duty of such issues and are not in the slightest degree at risk to loan ourselves to redressals of any kind. Our group of checking operators decides the uptime of our administration and no single customer's understanding.

Note: We hold the rights at our caution to make changes to this strategy whenever. If it's not too much trouble audit this page intermittently for changes. On the off chance that you have any questions concerning the above-expressed terms and conditions, at that point please don't hesitate to get in touch with us.

Any query? Call us @ any time +91-72005 99515 / 98404 82851